FAQ
When will my order ship?
Generally, 1-4 weeks. Because we are a small shop, we sometimes have to make-to-order. Please see more here: OUR PROCESS.
How will my order ship?
Generally via US Postal Service. Please see more here: SHIPPING & RETURNS.
Is in-store pickup an option?
Yes, if your shipping address is within the Bay Area, in-store pickup will be an option that you can select during checkout. The default store for pick-up is our Berkeley store: 2907 College Avenue, Berkeley, CA 94705. If you’d rather pick up at our Piedmont Avenue (Oakland) store, please write your preference into the notes. Please also include your phone number with the order. We will contact you when your order is ready to be picked up. There is no charge for this option.
What is your return policy?
Please see our policy here: SHIPPING & RETURNS.
Do you have gift certificates?
We do! You can order one from this page: GIFT CARD. If you have a paper gift certificate, bring it to the store for redemption. If you have an electronic gift certificate from before 2026, please Contact Us for redemption.
Can I add notes to my order?
Yes, when specifying your Shipping address and method, there is a space to add Order Comments.
Can I reorder something that is not showing in the online store?
If you have purchased an item from us before and can't find it on our website, please don't hesitate to use the Contact Us form to ask us about it. Not everything is listed in our online store, and sometimes we are able to do custom orders for things we no longer produce on a regular basis. Custom orders, if accepted, may take 2-8 weeks to ship, as we make to order. Please note that the price may be higher than you previously paid, if we have to make it to order. Please also note that not all past designs will remain available.
How consistent are the sizes and colors?
We try our best to keep our sizing and colors consistent, but we don’t mass-produce our garments. This means there will be some variation from batch to batch in sizing and color.
Do you offer organic cotton?
We don't at this time, but we may in the future.
Will my garment shrink?
The screen-printed products may shrink a tiny bit. Everything else, though, has been pre-shrunk.
What are the care instructions?
Machine wash cold, warm dry. Products are hand-dyed, and colors may bleed, so wash similar colors together, and dark colors separately from lighter colors. After drying, ironing or steaming may be required.
Do you do alterations, or make garments to order with custom dimensions?
This may be available, depending on the garment. There may be an additional charge. The amount depends on the garment and what is requested.
What if I have a question, comment, or complaint about your website?
We would love your feedback! Please use the Contact Us form to tell us what you are experiencing. Thank you!